هذي الرساله من ال ea لحل مشكلتي عندهم واريد شرح للرساله شرح واضح !! ويفهمني الطريقة

Thank you for contacting Electronic Arts Customer Experience again.I'm sorry but it is not possible for us to change any information in account through Email. For account security, account needs to be verified which could only be done through Live channel that's why I'm suggesting you to contact us through Chat or Phone for account verification. Before we could unlock your FUT, first account needs to be verified. For account security, only Chat or Phone support team can verify for account ownership hence please call on 0203 0141818 between 9AM-9PM GMT, Monday through Saturday. Please provide them case id #13335768 to understand your issue.You can also contact us through Chat by logging into http://help.ea.com/en/contact-us/new/ and selecting the “Live Chat” option to connect to an agent via chat. To do this:1. Log into http://help.ea.com/en/contact-us/new/ using your Origin/EA email or Pogo screen-name and your Password.2. Click on Manage your Account > My Conversations or go to help.ea.com/en/my-conversations/. If unable to see your case then please create a new one.3. In the “Select a Case” drop down, select your case number and issue from the available options.4. Under “Step 2: Choose a Contact Method”, select Live Chat.Thank you for your patience and co-operation. I'm closing this case till then but it will get open once you will contact us through above method.

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